Customers who add to cart and leave, customers asking "where's my package?", return/exchange requests, visitors wanting product recommendations — every one of them demands human attention.
Customer adds to cart, leaves without paying — lost revenue.
"Where's my package?" 100+ times a day. The same answer over and over.
Manual forms, follow-ups, communication — exhausting for both customer and team.
The customer doesn't know what they want, and bounces.
Morfoz's e-commerce assistant integrates with your site, guides visitors, recovers carts, automates order tracking and handles returns.
30 minutes after a customer leaves with items in their cart, a WhatsApp follow-up with a 15% discount coupon.
"Men's jacket under 500 TL" → the AI shows matching products as visual cards.
The customer provides an order number, the AI pulls the shipping status and sends a summary.
The customer describes the item, the AI generates a return code and sends a shipping label — zero human intervention.
"This jacket is right for you" → "Would these pants pair perfectly with it?" — invitation to add to cart.
Shopify, WooCommerce, Ticimax, Ideasoft — direct API connection.
Visitor adds 3 items to cart, leaves at the checkout page.
The AI via WhatsApp: "You have a pending order. If you complete it within 10 minutes, 15% off is yours."
"How long is shipping?" → AI: "1–2 days within Istanbul, free."
"How do I pick the size?" → AI: "I'm sharing the size chart + a personalized recommendation for you."
The customer says "okay", the payment link lands directly in WhatsApp.
Order confirmation, shipping notification, delivered message, review request — all automatic.
We built our cart-recovery campaign on AI. In the first 60 days our abandonment rate dropped noticeably and our support team's load nearly halved at the same time.
Sign up to the business panel for free — launch your first AI assistant in minutes.